Curriculum Vitae

Carolina Villegas
[email protected]
[https://www.linkedin.com/in/carolina-v-28994555/]

Results-driven Business Analyst with 2 years of experience in a Fortune 100 pharmaceutical company, specializing in software lifecycle documentation, asset management, and process optimization. Skilled in business process analysis, stakeholder collaboration, and data-driven decision-making. Passionate about leveraging technology and sustainable strategies to drive efficiency in circular economy-driven businesses.

CORE SKILLS & COMPETENCIES

  • Business Process Analysis & Optimization
  • Software Lifecycle Documentation & Compliance
  • Asset & Data Management (SolidWorks Global)
  • Stakeholder Communication & Training
  • SQL, Data Analysis & Reporting
  • Project Coordination & Agile Methodologies
  • Enterprise Software Implementation & Configuration
  • Circular Economy & Sustainable Business Strategies

PROFESSIONAL EXPERIENCE

Astrix Technology Group LLC – San José, Costa Rica / Fully Remote (Teams Based in USA and Europe)

Associate Laboratory Informatics Engineer
Oct 2021 – Present

  • Led the creation and management of software lifecycle documentation, ensuring compliance with industry standards and seamless software upgrades.
  • Managed SolidWorks global asset tracking, optimizing software and hardware resource allocation.
  • Developed training materials and conducted end-user training sessions for enterprise software implementations, improving user adoption and efficiency.
  • Spearheaded the documentation of integration processes for SampleManager, ensuring accurate reporting and compliance.
  • Collaborated with cross-functional teams to analyze business needs, recommend system enhancements, and support digital transformation initiatives.

GAIA Grupo Asesoría, Ingeniería y Ambiente – Alajuela, Costa Rica

CEO Assistant
May 2020 – Sep 2020

  • Conducted cost-benefit analysis for a proposed wastewater testing laboratory, providing strategic recommendations for business expansion.
  • Researched and documented microbiological procedures to meet regulatory and quality standards.
  • Assisted in sustainability-driven business planning, aligning with circular economy principles.

EDUCATION

Instituto Tecnológico de Costa Rica – Cartago, Costa Rica
Bachelor’s Degree in Biotechnology Engineering
Feb 2015 – Sep 2019


LANGUAGES

  • Fluent in English
  • Native Spanish

CERTIFICATIONS & TOOLS

  • Agile & Scrum Methodologies
  • AI Business Fundamentals.
  • Power BI Fundamentals.
  • Professional Certificate Microsoft Business Analyst.
  • Agile with Atlassian.

PROJECTS & ACHIEVEMENTS

  • Designed and implemented a wiki knowledge base in Notion to streamline documentation and improve cross-functional collaboration.
  • Developed SQL-based reports to analyze software and laboratory data, supporting strategic decision-making.
  • Contributed to enterprise sustainability efforts by optimizing laboratory processes to reduce waste and improve efficiency.