Carolina Villegas
[email protected]
[https://www.linkedin.com/in/carolina-v-28994555/]
Results-driven Business Analyst with 2 years of experience in a Fortune 100 pharmaceutical company, specializing in software lifecycle documentation, asset management, and process optimization. Skilled in business process analysis, stakeholder collaboration, and data-driven decision-making. Passionate about leveraging technology and sustainable strategies to drive efficiency in circular economy-driven businesses.
CORE SKILLS & COMPETENCIES
- Business Process Analysis & Optimization
- Software Lifecycle Documentation & Compliance
- Asset & Data Management (SolidWorks Global)
- Stakeholder Communication & Training
- SQL, Data Analysis & Reporting
- Project Coordination & Agile Methodologies
- Enterprise Software Implementation & Configuration
- Circular Economy & Sustainable Business Strategies
PROFESSIONAL EXPERIENCE
Astrix Technology Group LLC – San José, Costa Rica / Fully Remote (Teams Based in USA and Europe)
Associate Laboratory Informatics Engineer
Oct 2021 – Present
- Led the creation and management of software lifecycle documentation, ensuring compliance with industry standards and seamless software upgrades.
- Managed SolidWorks global asset tracking, optimizing software and hardware resource allocation.
- Developed training materials and conducted end-user training sessions for enterprise software implementations, improving user adoption and efficiency.
- Spearheaded the documentation of integration processes for SampleManager, ensuring accurate reporting and compliance.
- Collaborated with cross-functional teams to analyze business needs, recommend system enhancements, and support digital transformation initiatives.
GAIA Grupo Asesoría, Ingeniería y Ambiente – Alajuela, Costa Rica
CEO Assistant
May 2020 – Sep 2020
- Conducted cost-benefit analysis for a proposed wastewater testing laboratory, providing strategic recommendations for business expansion.
- Researched and documented microbiological procedures to meet regulatory and quality standards.
- Assisted in sustainability-driven business planning, aligning with circular economy principles.
EDUCATION
Instituto Tecnológico de Costa Rica – Cartago, Costa Rica
Bachelor’s Degree in Biotechnology Engineering
Feb 2015 – Sep 2019
LANGUAGES
- Fluent in English
- Native Spanish
CERTIFICATIONS & TOOLS
- Agile & Scrum Methodologies
- AI Business Fundamentals.
- Power BI Fundamentals.
- Professional Certificate Microsoft Business Analyst.
- Agile with Atlassian.
PROJECTS & ACHIEVEMENTS
- Designed and implemented a wiki knowledge base in Notion to streamline documentation and improve cross-functional collaboration.
- Developed SQL-based reports to analyze software and laboratory data, supporting strategic decision-making.
- Contributed to enterprise sustainability efforts by optimizing laboratory processes to reduce waste and improve efficiency.